Safe and service questions, answered

Start with what you need to protect, the usable internal space and the available location. Compare the model’s dimensions, weight, lock and stated protection. Fire resistance and burglary resistance are different: ask for the specific model’s rating and supporting information. Send us a shortlist on WhatsApp for advice.

Our catalogue includes brands such as Falcon Safe and APS Safe. Browse the current models or ask about a specific brand. Brand names alone do not establish a model’s fire or burglary protection; check the product’s individual specifications.

Yes. Listed model prices include standard delivery and installation within our Peninsular Malaysia coverage. The final quote confirms your model, location and access requirements. Stairs, lifting equipment or other special access may require additional arrangements, agreed before the work.

Ask us to confirm your chosen model and final installed quote. Your quotation sets out the available payment method, order requirements and delivery schedule. Availability is confirmed before booking.

Yes. Browse our safe catalogue for homes and businesses, or contact us about installation, maintenance, relocation and emergency opening. We serve Peninsular Malaysia; share your location and requirements so we can confirm the scope.

Delivery depends on model availability, location and access. Our usual planning guidance is 7 working days for in-stock Klang Valley models and 30 working days for other states. We confirm the schedule in your quote; custom models and complex installations may take longer.

Our WhatsApp is reachable anytime, including outside normal 9am–5pm business hours. Tell us your location, safe brand or model and the problem so we can arrange assistance as needed. Proof of ownership is required. We assess non-destructive methods first where possible.

We assess the model, intended position and floor or wall before recommending anchoring. Standard installation includes placement and a lock-use walkthrough; the quote confirms anchoring where applicable and any special site requirements.

Yes. Tell us the brand or model, your location and the work needed. For relocation, include the origin and destination, floor levels, stairs or lift access and approximate weight if known. We confirm the handling and service scope before booking.

Each safe has its own catalogue page with model details and sharing controls. You can also select up to three models to compare, then share the comparison link or ask us about your shortlist.